Here are three major takeaways:
1. Breaking Barriers to Adoption: Fixing the Pharmacy Workflow
Digital therapeutics have enormous potential, but outdated pharmacy models are holding them back. CaryHealth highlighted several critical friction points in today’s DTx fulfillment process:
- Traditional call centers fail to reach patients at scale.
- Disjointed systems lead to a 2.5x increase in therapy abandonment.
- Delayed data access makes it difficult to optimize patient journeys and predict demand.
Motejunas emphasized that DTx needs a new fulfillment model—one that's digital-first, patient-centric, and fully integrated. CaryHealth delivers just that through its white-labeled platform, enabling real-time visibility into every step of the patient experience.
Key Stat: 66% of patients switch therapies after a poor onboarding experience. That’s a brand risk most can’t afford to take.
2. Innovation in Action: A Live Look at CaryHealth’s Digital Dispensing Technology
Webinar attendees got a behind-the-scenes look at CaryHealth’s proprietary digital dispensing model. Designed by pharmacists and technologists, including:
- End-to-end patient journey sequences with personalized onboarding, benefits checks, adherence nudges, and fulfillment status updates.
- AI-powered workflows that adapt to payer, provider, and patient needs in real time.
- Scalable solutions licensed across all 50 states, ready to support branded experiences at speed.
Scott also walked through CaryConnect, CaryHealth’s real-time analytics dashboard. It empowers partners with instant insights into prescription fill times, conversion rates, and therapy drop-offs. Smart interventions like AI outreach and A/B-tested workflows help boost activation rates and reduce friction.
Operational Highlights:
- 80% conversion rate from prescription to payment within 1.5 days
- Real-time fulfillment tracking with <2-day average time to therapy
- 64% patient conversion via SMS campaign sequence
- AI-assisted workflows reduce manual intervention by over 50%
3. Unlocking New Opportunities for DTx Scale
CaryHealth’s platform doesn’t just deliver meds—it delivers outcomes.
From enabling Medicare G-codes and value-based care contracts to facilitating “buy-and-bill” provider workflows, CaryHealth is reimagining how digital therapeutics integrate into care delivery and reimbursement ecosystems.
Whether you’re a health tech startup or a precision medicine manufacturer, CaryHealth offers the tools to:
- Maximize patient engagement across omnichannel touchpoints.
- Improve adherence through real-time support.
- Expand market access with flexible reimbursement pathways.
Case Study Highlight: A precision medicine pharma partner used CaryHealth to cut onboarding time to 45 minutes and improve conversion by 20%, all while maintaining a near-perfect customer experience rating.
